Last updated: 13 July 2026
BioSanté Editions SA
Siège social : Rue du Grand-Chêne 1-3, 1003 Lausanne, Suisse
Capital social : CHF 100 000,00
Registre du Commerce : CHE-208.932.960
Numéro de TVA : FR 23 819406372
1. Introduction
BioSanté Editions SA attaches particular importance to the protection of your personal data and undertakes to process it in a responsible, transparent and secure manner.
This privacy policy explains how BioSanté Editions SA collects, uses, stores and protects your personal data when you use our websites, services or products, or when you contact us.
BioSanté Editions SA is a company established in Switzerland. Your data is therefore processed in accordance with the Swiss Federal Act on Data Protection (FADP) and its implementing ordinance.
Where individuals located in the European Union or the European Economic Area use our services, the applicable provisions of the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) may also apply.
For users located in countries with specific data-protection rules, additional requirements may apply depending on the context of the processing.
We are committed to applying a high level of data protection regardless of the country in which you reside.
2. What is personal data?
Personal data means any information that can identify a natural person, directly or indirectly (for example name, postal address, email, phone number, order data, technical browsing data, or information about your preferences and interactions with our services).
Some data may be considered particularly sensitive, including health-related data. BioSanté Editions SA applies enhanced protection measures when such data is processed.
3. Data controller
The controller of your personal data is:
BioSanté Editions SA
Siège social : Rue du Grand-Chêne 1-3, 1003 Lausanne, Suisse
Capital social : CHF 100 000,00
Registre du Commerce : CHE-208.932.960
Numéro de TVA : FR 23 819406372
Email: dpo@editions-biosante.com
For any question about data protection or to exercise your rights, you may contact us at this address.
4. What personal data do we collect?
BioSanté Editions SA only collects data necessary to operate its services and to achieve the purposes described in this policy.
4.1 Data you provide directly
When you create an account, order a product or subscription, contact customer service, subscribe to a newsletter or take part in an offer or event, we may collect in particular: name, email, postal address, phone number, order information and the history of your exchanges with us.
4.2 Payment data
When a payment is made, information required to process the transaction may be transmitted to our payment providers. BioSanté Editions SA does not store your full bank details; they are handled by a specialised payment provider.
4.3 Technical data collected automatically
When you visit our website, certain technical data may be collected automatically to ensure operation, security and technical audience measurement (for example via hosting/CDN infrastructure logs): IP address, browser type, operating system, device type, date and time of connection, pages viewed, and security/operation information.
These technical processes do not rely on third-party advertising or marketing analytics cookies (see Cookies section).
5. Purposes and legal bases
Your personal data is used only for specified, explicit and legitimate purposes. BioSanté Editions SA only collects data necessary for those purposes.
| Purpose | Legal basis |
|---|---|
| Order and subscription management | Performance of the contract |
| Delivery of products and services | Performance of the contract |
| Customer relationship management | Contract or legitimate interest |
| Billing and accounting obligations | Legal obligation |
| Site security and abuse prevention | Legitimate interest |
| Newsletters | Consent |
| Commercial communications to existing customers where permitted | Legitimate interest |
| Technical usage measurement (infrastructure logs) | Legitimate interest |
6. Electronic communications and email tracking
In the context of newsletters and electronic communications, we may measure certain interactions (opens, clicks, time, technical device data) to improve relevance, measure campaign effectiveness, adapt content and avoid unnecessary messages.
You may unsubscribe at any time via the link in each email, or request deletion of the related data.
7. Retention periods
BioSanté Editions SA retains your data only for as long as necessary for the purposes for which it is processed.
| Data category | Indicative period |
|---|---|
| Customer data | Duration of the business relationship then as required by law |
| Accounting documents | As required by legal retention obligations |
| Newsletter data | Until consent is withdrawn |
| Customer requests | For as long as needed to handle the request |
| Technical cookies | Session or only as long as strictly necessary |
| Infrastructure technical logs | Limited period required for security and operations |
Some data may be kept longer where required by law or to defend our rights.
8. Recipients
Your data may be accessible to authorised staff of BioSanté Editions SA, technical providers, hosting providers, payment providers, customer/marketing tools, and partners necessary to deliver our services. They may only use your data for the purposes defined by BioSanté Editions SA.
9. International transfers
Some providers may be located outside Switzerland or the EEA. Where data is transferred to a country without an adequate level of protection, BioSanté Editions SA implements appropriate safeguards under applicable law.
10. Your rights
Depending on applicable law, you may have rights of access, rectification, erasure where conditions are met, and data portability where the GDPR applies.
BioSanté Editions SA
Email: dpo@editions-biosante.com
Siège social : Rue du Grand-Chêne 1-3, 1003 Lausanne, Suisse
Capital social : CHF 100 000,00
Registre du Commerce : CHE-208.932.960
Numéro de TVA : FR 23 819406372
11. Security
BioSanté Editions SA implements appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, disclosure and misuse.
12. Cookies and similar technologies
12.1 What is a cookie?
A cookie is a small file stored on your device when you visit a website. Similar technologies (local storage, session tokens) may be used for the same technical purposes.
12.2 Cookies used on this site
This site only uses strictly necessary cookies and technologies for the service you request, for example session and authentication management, security, and essential technical preferences.
We do not use advertising cookies, social-media marketing pixels, or third-party marketing analytics tools (such as Google Analytics or ad pixels) on this platform.
Technical usage measurement may be performed via hosting and CDN infrastructure logs, without placing marketing cookies on your device.
12.3 No cookie consent banner
Because only strictly necessary cookies are used, a cookie consent banner is not required to use this site. You may still configure your browser to refuse or delete cookies; refusing technical cookies may prevent access to some features (login, member area).
- Chrome: https://support.google.com/chrome/answer/95647
- Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Opera: http://help.opera.com/
13. Health-related information notice
Information published by BioSanté Editions SA is for information only. It does not constitute a medical diagnosis, treatment or personalised advice, and does not replace consultation with a qualified healthcare professional.
14. Changes to this policy
BioSanté Editions SA may amend this policy to reflect legal, technical or organisational changes. The version published on our website is the applicable version.